Not 100% satisfied? Not a problem, orders can be
returned or exchanged within 14 days after arrival. The shipping costs will not be reimbursed. Always
keep the Track & Trace data as proof of shipment!
Returns will only be processed if they
comply with our Return and Exchange terms and conditions:
- Items should be unworn,
unwashed, unharmed, free of stains, hairs and smoke smell.
- All provided accessories (like
belts) should be sent alongside the item.
- Items cannot be returned because of an issue if you
first attempt to fix it yourself, or if the wash instructions or instructions of use have not been
- All tags are to be attached the original way.
- Shoes cannot have traces of
use. DO NOT use the printed shoebox as a way to ship the item, we will decline the
- The additional conditions as marked in the description of some products are to be
- Earrings and gift cards are excluded from our return policy
- Stocking and
tights can ONLY be exchanged if the seal on the packaging has not yet been broken.
information about our return and exchange policies can be found at: