Retourneer

Not 100% satisfied? Not a problem, orders can be returned or exchanged within 14 days after arrival. The shipping costs will not be reimbursed. Always keep the Track & Trace data as proof of shipment!

Returns will only be processed if they comply with our Return and Exchange terms and conditions:

• Items should be unworn, unwashed, unharmed, free of stains, hairs and smoke smell.
• All provided accessories (like belts) should be sent alongside the item.
• Items cannot be returned because of an issue if you first attempt to fix it yourself, or if the wash instructions or instructions of use have not been followed.
• All tags are to be attached the original way.
• Shoes cannot have traces of use. DO NOT use the printed shoebox as a way to ship the item, we will decline the return.
• The additional conditions as marked in the description of some products are to be followed.
• Earrings and gift cards are excluded from our return policy
• Stocking and tights can ONLY be exchanged if the seal on the packaging has not yet been broken.

More information about our return and exchange policies can be found at: www.succubus.nl